Decoding shopper behaviour with

Worldpanel de Numerator

in Malaysia

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Man with glasses leaning on a shopping cart, looking at products in a brightly lit supermarket aisle.

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Worldpanel Malaysia delivers unparalleled consumer and shopper insights across Malaysia's fast-moving consumer goods (FMCG) market. Through our permanent, syndicated and representative consumer panels, we have been regularly and continuously collecting information on what consumers buy and use since 2000 in Peninsular Malaysia and 2020 in East Malaysia.
Panels and Solutions
Hand pushing a shopping cart in a grocery store aisle with refrigerated shelves.
We monitor FMCG purchases and trends across all retail channels through the biggest consumer panels globally. By constantly monitoring the market, Worldpanel offers accurate benchmarks showing how brands and retailers are currently performing based on key measures such as sales, purchase occasions, penetration, loyalty and many others. Our dedicated consumer experts use those measures to deliver actionable FMCG insights helping shape and support your marketing and communication strategies and your trade opportunities.
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Woman reaching for an item on a grocery store shelf while a man and a child sit in a shopping cart nearby.
Purchases for 0-36 months babies are important for the manufacturers. It represents 20% of Peninsular Malaysian household, which is 1.2 million babies in total. For Malaysian nesting families, spending on baby contributes significant portion of the total grocery spend, and shoppers shifting their purchase behaviour over the time and how purchase behaviours has changed pre and post-pandemic.

To ensure we have in-depth understanding of baby categories, we have developed a specialised panel capturing baby sector to monitor the change and identifying opportunities for our clients
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Woman in a red beanie and coat shopping with a cart full of groceries while using a smartphone in a grocery store aisle.
Our expert services answer complex business questions around purchase behaviour and growth. They help brands understand the shopper decision hierarchy, measure the ROI of promotions, optimise pricing to maximise sales, and identify new opportunities across different shopping missions. By analysing trial, repeat, and segmentation dynamics, these services quantify the behaviours that matter most and provide clear, actionable guidance to strengthen brand and category performance.
Woman with a striped tote bag standing and looking at refrigerated shelves in a grocery store.
Finding additional shoppers is the most reliable way to grow, with nine out of ten brands expanding through penetration. PanelVoice is our single source survey solution that connects you directly to the people behind your data. It links attitudes and opinions to verified purchases, enabling brands to understand what shoppers think, why they choose, and how perception drives performance, unlocking sharper strategy and sustainable growth.
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Últimas noticias y perspectivas

Shopper Digest: Unlocking Growth along the Journey
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Shopper Digest: Turning Potential into Reality
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Report: Boycotts and Behaviour
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Local insight, built over time

See how Malaysian consumers really buy and use FMCG products

Worldpanel Malaysia provides a long-term, evidence-based view of consumer behaviour across Peninsular and East Malaysia. By grounding strategy in real purchase and usage data, we help brands navigate market complexity, identify opportunity, and plan with greater certainty.
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